Reference

Our Legal Terms Explained Clearly

funinexch operates under a defined legal framework that governs how you use our platform, what rights you hold as an account holder, and how we handle the data…

Jurisdiction-Dependent AccessAccount Holder RightsData Retention PolicyDispute Resolution PathPolicy Update Notices

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What Our Legal Terms Actually Cover

funinexch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our terms of service establish the rules that apply between funinexch and every account holder who accesses the platform from India. They cover how your account is created and maintained, what conduct is expected, how disputes are handled, and how we process personal data submitted during

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registration or transactions. Eligibility to use the platform depends on the laws of your local jurisdiction — access is permitted only where local law allows it. Payments processed via UPI, Paytm and PhonePe are governed by both our platform terms and the policies of the respective
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payment service. Any conflict between those policies and ours will be addressed through the dispute-resolution mechanism set out in the full terms document. We update these terms periodically and notify account holders via email before changes take effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about our terms, need to exercise a data right, or want to raise a formal dispute, we have three contact paths…

ACCOUNT SECURITY STANDARDS

How funinexch Handles Your Data and Account

Your account security and the integrity of the data you share with us are managed through clearly defined internal processes.

Data Collection Scope

We collect only the data required to operate your account: name, contact details, payment identifiers for UPI or Paytm, and…

Cookie Usage

Our platform uses session cookies to maintain your login state and preference cookies to remember your lobby layout.

Account Security Practices

Passwords are hashed using industry-standard algorithms and are never stored in plain text.

Data Retention Period

Account data is retained for as long as your account remains active and for a period required by law thereafter.

Your Access and Correction Rights

You may request a copy of the personal data we hold about you at any time via the email contact…

Requesting Account Changes

To change your registered name, contact email or linked payment method, submit a verified request through live chat or email.

Your Legal Questions Answered

These answers address the legal and policy questions we receive most often from account holders in India. If your question is not covered here, the email and live-chat paths in the section above will connect you directly to the right team.

Our terms of service identify the governing jurisdiction in the full legal document available on this page. Access to the platform depends on local law and is available only where the laws of your region permit such use.

Send a data-access request to our compliance email address. Include your registered email and account number. We will compile and deliver your data within 5 business days, in a readable format, at no charge.

Yes. Submit a deletion request via email or live chat with identity verification. We will remove your data from live systems within 30 days, subject to any retention obligations we hold under applicable law.

Raise the dispute through our live-chat channel first so we can cross-reference our transaction logs. If unresolved, you may escalate to formal dispute resolution as described in the full terms. UPI and Paytm disputes may also involve the respective payment provider's own process.

We send an email to your registered address before any material change to the terms takes effect. The updated document is also published on this page with a version date, so you can see exactly what changed and when.

Data is shared only with payment processors — such as UPI networks, Paytm and PhonePe — where necessary to complete your transactions, and with parties required by law. We do not sell your personal data to advertising networks.

Contact us immediately via live chat so we can freeze account activity while we investigate. Change your password and review your two-factor authentication settings. A formal security report can be filed through our compliance email for written record.

Our Legal Terms Explained Clearly

How to Reach Us on Legal Matters

How funinexch Handles Your Data and Account

Data Collection Scope

Cookie Usage

Account Security Practices

Data Retention Period

Your Access and Correction Rights

Requesting Account Changes

Your Legal Questions Answered

01 Which jurisdiction governs the funinexch terms of service?

02 How do I access a copy of the personal data funinexch holds about me?

03 Can I ask funinexch to delete my personal data?

04 What happens if I dispute a transaction made via UPI or Paytm?

05 How will I know when the legal terms have been updated?

06 Is my account data shared with third parties?

07 What should I do if I believe my account has been accessed without my permission?

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